WRU Chief Roger Lewis praises Morriston Hospital treatment
THE boss of the Welsh Rugby Union has praised the
"outstanding" care given to him at Morriston Hospital after being taken ill.
Chief executive Roger Lewis received treatment at four
South Wales hospitals after experiencing chest pains while at the Millennium
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Stadium just before Christmas.
After being rushed to the A&E department at University
of Wales in Cardiff, he was transferred to Princess of Wales
Hospital in Bridgend, where tests revealed he needed an angiogram. (cor)
The procedure, which allows doctors to look inside a
person's arteries, took place at the specialist cardiac unit at Morriston,
where Mr Lewis spent three days as a patient.
He said: "The quality of care, the science and the attitude
of everyone I encountered was simply outstanding. It was a humbling but also an
"The logistics and the management surrounding this week and
between the four hospitals was flawless. To witness at first hand an
equality of care delivered at such a high level was simply magnificent."
Mr Lewis, who was appointed as chief executive of the
WRU in 2006, added his experience of American health system 20 years ago
made him realise how vital the NHS is.
He said: "It was in the late 1990s and it was a very serious
"I was admitted to hospital in New York and I was quite
badly injured. But in A&E I was asked to prove my identity and provide a
"They even rang my wife back in the UK to get proof that I
was who I said I was before I could have treatment. The quality of care was
being driven solely by my ability to pay.
"Even then, they missed a snapped ligament. It wasn't
spotted and I flew back in pain with a ruptured cruciate ligament.
"That puts into our national health service into such stark
contrast. We expect a lot from our NHS because we've set the bar so high in
terms of the quality of service it provides. But we need to be sensitive and
understanding to the demands we put on NHS staff. Our NHS is special and we all
must look after it with the care and respect it deserves."