Virgin's call centre headquarters set to create 250 jobs
TELECOMS company Virgin Media has announced 250 jobs are set be created at its Swansea call centre.
The jobs will be based at the company's offices at Matrix Court on the city's enterprise park.
They make up a total of 620 jobs which will be created across the country, including 120 positions for their apprenticeship scheme.
The majority of the jobs are being created in Swansea and Manchester.
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Paul Buttery, chief customer and networks officer, at the company, said: "The new jobs we've announced today will ensure we're meeting the increasing demand for our next generation digital products and our new Virgin Media centre of excellence in Swansea will help our customers get the kind of service they expect from a Virgin company.
"This investment will benefit a number of communities across the country and we're particularly proud that we're able to provide so many young people with a much-needed start in these challenging economic times."
Last October the company announced it had chosen Swansea ahead of Liverpool as the base for its new centre of excellence.
Council leader Chris Holley said the news was a welcome boost for the city.
"We think it will be around 220 to 240 jobs for Swansea; some engineering, some call centre," he said. "We are absolutely delighted they are expanding their business in Swansea. It's very positive.
"When you consider Swansea is now receiving quite a number of requests for this type of work, it shows a growing confidence in the city."
The news was also welcomed by politicians based in Cardiff Bay.
Suzy Davies, Assembly Member for South Wales West, said: "This announcement is a welcome boost for the local economy in Swansea and will help provide employment and training for 250 skilled workers.
"This reinforces Swansea's image and reputation as a place to do business.
"We now need Welsh Labour ministers to work constructively with industry to maximise the opportunities available for companies to invest and expand their operations in South West Wales."
In a joint statement, Swansea AMs Julie James and Mike Hedges, said: "This is great news for Swansea and we welcome the announcement of 250 new jobs for our city.
"This investment demonstrates the faith that Virgin Media has in Swansea and it is very welcome at this time."
Nicky Ramsay, shadow minister for business, enterprise, technology and science, said: "This is welcome news for the Welsh economy and demonstrates how Wales can play a leading role in the technology sector.
"Some of these jobs may be a first step on the employment ladder for young people, giving them the chance to earn as they learn as well as tackling high levels of youth unemployment."
A spokesman for the company said recruitment for the new positions would be starting immediately.
robert.goodman@swwmedia.co.uk
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