Have Your Say: More training in order
WE write in response to your article 'Guide dog too vicious for postman to deliver' (Post, Oct 12).
Presumably the word 'vicious' was chosen to poke fun at the Royal Mail's reluctance to deliver post to the address in question, as there is no suggestion in the article that the householder's guide dog has been violent or aggressive.
However, it has highlighted a serious issue.
A guide dog performs an important and responsible role, and we breed our puppies for health and temperament. If a dog shows any sign of aggression in its first 18 months of training, it is deemed unsuitable to become a guide dog and withdrawn from the programme.
The guide dog mentioned in your article is a labradoodle. Sometimes this breed can have high levels of energy and exuberance and require clear guidance from its handler.
Specialist trainers can therefore work closely with the householder to help re-establish correct handling procedures as laid down by Guide Dogs. Our local team will review this situation and if necessary provide specialist training, to ensure relations are improved with the Royal Mail.
On another note, the article did serve to highlight the difficulties faced by blind and partially sighted people when items of post are left in their path.
We are glad that the matter has been drawn to our attention, and we will be contacting Royal Mail to help mediate in the matter.
Service Delivery Manager
Guide Dogs Cymru