Call Prevention Registry finds record number of small businesses concerned by impact of unsolicited sales calls
A RECORD number of small business owners in Wales are concerned by the impact unsolicited sales calls and phone scams are having on their businesses.
The Call Prevention Registry (CPR) has found the knock-on cost of lost productivity and sales opportunities caused by these calls will cost small businesses in excess of £91 million in 2013.
Lee Hare, of the CPR, said: "This poorly targeted and aggressive approach, often using automated recordings and triggered dialling, which results in the silent calls, is not only annoying, it is threatening the success of people's businesses.
"The CPR is working with a number of consumer agencies including Trading Standards and the police and is in contact with members of Parliament to drive nuisance calling up the agenda so we can see this unscrupulous practice made illegal."
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The CPR is working to ensure phone users have the tools needed to block phone numbers used by criminals.