Police issue 'vishing' phone scam warning
POLICE are have issued a warning to people in South West Wales about the latest form of phone fraud.
Officers say they are aware of two vishing calls in Swansea in recent weeks, and they are urging people to be on their guard.
Vishing involves a fraudster making a phone call to a potential victim posing as someone from a bank fraud investigation team, the police or internet provider.
The scammers attempt to obtain financial information including bank and card details, and full name.
As part of the act the fraudster try to lull their victims into a false sense of security by asking them to call the office back on a bogus number and speak to anpther colleague in the supposed bank or police team — but in fact the scammers do not hang up and remain on the line.
A South Wales Police spokesman said: “Officers can confirm that two calls of a similar nature have been received in the Swansea area in the last two weeks.
“Police are advising members of the public to wary of cold callers who suggest you hang up the phone and call them back.
“If you are contacted by a call which you think may be a scam always remember that it takes two people to end a call so try and use a different phone line if you are asked to ring back.”