Measures taken by Tata Steel to sort out dust pollution
HOMEOWNERS in Port Talbot are being given an extra helping hand to clean unwanted dust pollution.
Tata Steel is putting new initiatives into action in an attempt to tackle dust pollution and is also assisting residents who are being affected.
A spokesman said the steel giant was operating a "formal claims process".
He said: "Handled by our insurers, some appropriate claims are resolved by the offer of a cleaning process."
The company stresses it does not have a policy of offering cleaning services for local houses in general. An assessment will be made and if there is specific damage or unsightly dust if will remedy the problem.
A Wood Street resident said they had received a letter from Tata apologising for the dust and giving them access to the services of a local cleaning company for free.
"We were surprised to get a letter saying they would be cleaning our PVC on our homes," she said. "It is nice of them but it is the whole of Margam who are going through this.
"It saves my husband from doing it. It was not long ago he cleaned down the conservatory but it is black again.
"You can't open the windows because the dust comes in."
Last month Natural Resources Wales (NRW) issued Tata Steel with an enforcement notice to carry out a further review into the dust problems. It followed complaints from residents.
Tata has revealed that one of several initiatives to tackle the problem is a £800,000 wheel-wash, which has been launched for the heavy vehicles that carry raw materials onto the site. The facility aims to reduce fugitive dust emission from the fleet of heavy vehicles operated by Tata Steel and its suppliers.
Manufacturing director Ian Hobson said: "There are hundreds of heavy vehicle movements on our site every day, and these contribute to the generation of dust which can affect the local community. This is just one part of our plan to improve our environmental impacts on local residents."
The former hub director, Jon Ferriman — who from this week has moved onto a different role — has also written to residents apologising for the dust nuisance in the company's community newsletter, SA13.
Call the community support line on 800 138 6560.