Lady gets stuck after late night trip to station loo

OH dear, what can the matter be?

A stranded lady stuck in the lavatory in this case.

Picture the scene. You are in the bus station, it is late at night and nature calls.

The first reaction is to find the nearest toilet.

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But in the case of one woman, believed to be in her 50s, this was to be a trip to the loo she would never forget.

After shutting the door the lady discovered a faulty lock would mean she could have been in for a long night.

Luckily for her Swansea's Quadrant Bus Station was staffed at the time. But, the situation it seems also needed the attention of firefighters from Morriston.

A fire crew was called to rescue the woman who found herself locked in the toilet at Swansea Bus Station late on Wednesday night. Mid and West Wales Fire and Rescue Service sent a crew from Morriston to the scene at 11.24pm.

A spokeswoman for Swansea Council confirmed the lock had broken on the toilet door and the woman was stuck for around 20 minutes before being released from the cubicle.

The woman was released before fire crews arrived and did not require medical treatment after being rescued.

The local authority's spokeswoman said: "A member of the public became locked in a toilet on Wednesday evening because the lock broke on a toilet door as she closed it.

"The bus station was open and staffed at the time.

"The fire brigade were called initially, but staff were able to free her within 20 minutes and before the fire brigade arrived. She did not require medical treatment. The incident is regrettable and we would like to apologise to the member of the public involved."

Swansea's bus station is fully open from 7am to 11.30pm and staffed outside those hours by security.

Toilets are open 24 hours a day and are accessible between 11.30pm and 7am by coach passengers only. Swansea's bus station originally opened along with the Quadrant Shopping Centre in 1979.

The bus station then closed for a multi-million refurbishment project in June 2009.

The former Quadrant bus station toilets were the city's busiest and temporary toilets were introduced in the area when they were closed.

Swansea Council had hoped a 20p charge to use the modernised toilets would generate around £80,000 a year which will be invested in maintaining the toilets.

rupert.hall@swwmedia.co.uk