Health chiefs meet with staff over damning cardiac report
HEALTH bosses have held briefings with Swansea cardiac surgery staff in the wake of Thursday's damning report into working practices at the Morriston Hospital unit.
As reported in yesterday's Post, the external review unearthed bullying and abusive behaviour by some staff and a culture that left some employees at "breaking point".
The article has prompted reaction from patients and families. Nigel Stopher, whose mother had a pacemaker fitted at the department last week, said: "The care was first class — everyone I witnessed was focused on their job and working well together."
Another reader, point2, said on our website www.southwales-eveningpost.co.uk: "I had two minor heart operations — one in late 2011 and one early 2012, both to fix a birth defect. I have nothing but praise for the staff from consultants down through theatre staff, ward staff and even to the cleaners in the unit."
The external review said some staff felt undermined or even bullied by surgeons. And a lack of multi-disciplinary approach from clinicians had meant some patients' end-of-life treatment pathway being reversed, causing significant distress.
But the review said the cardiac surgery department, one of two in Wales, appeared to offer good quality care with mortality rates comparatively low and complaints from patients largely concerning waiting times, food and ward temperature.
Post reader alza111 said on our website that the nurses who had treated his late father were "wonderful", but criticised a surgeon for apparently calling off an operation a day before it was supposed to take place — and the way this was communicated to the family.
Another reader, jampy3, said ABMU chief executive Paul Roberts needed to tackle consultants and surgeons.
Mr Roberts said the review vindicated the board's decision to commission it, and that it was determined to resolve the issues raised.
Review author Stephen Ramsden told the board the unacceptable behaviour, verbal criticisms and arguments at the department felt inappropriate. "It needs to stop," he said.