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Gran 'lay in street for hour' before ambulance arrived

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Tuesday, January 22, 2013
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South Wales Evening Post

A 78-YEAR-OLD Pembrey woman was forced to lie on the street for over an hour with cuts and bruises to her face after suffering a fall, her grand-daughter claimed.

Joan Perego of Ar-y-Bryn suffered injuries to her face in the fall whilst on a family walk at Tan-y-Bryn, Burry Port, on New Year's Day.

She was kept waiting for an hour and a quarter for an ambulance before her family drove her to hospital themselves.

On calling for help at around 1pm, her family was told not to move her and to wait for an ambulance.

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Mrs Perego's grand-daughter, Danica, 26, who was with her at the time, and who works at Burry Port health centre, said: "It's disgusting.

"We were waiting over an hour and 15 minutes.

"My grandmother tripped over a raised manhole.

"She basically landed on her face and we didn't want to get her up because she cut her head."

Danica said the family called the ambulance straight away and they were advised not to move her.

"It was really cold. The more we were waiting the colder she was getting," she said.

Now recovering at home, Mrs Perego said: "It was an interminable wait."

A Welsh Ambulance Service spokesman said they experienced a high volume of emergency calls that delayed their response to calls.

Last week the Post featured the story of Swansea grandmother Sonya Jones who slipped on ice and also waited hours in the cold for an ambulance.

Mrs Jones had been to see her sons who run a kitchen business on Phoenix Way in the Garngoch Trading Estate and was walking to her car with her daughter-in-law, Gemma, when she slipped on the ice.

The 61-year-old, from Crofty, fell on her back and suffered swelling to her head as well as bruising.

The incident happened at around 11am last Tuesday and although an ambulance was called within minutes one did not arrive until around 1.45pm.

During her two hour wait Mrs Jones was covered with jumpers and jackets from kindhearted people nearby.

The Welsh Ambulance Services NHS Trust said it was experiencing handover delays at hospitals in the area at the time which reduced its ability to respond to emergency calls.

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3 Comments

  • Profile image for skewenboy

    by skewenboy

    Tuesday, January 22 2013, 5:18PM

    “NO! JUST ADMIT IT! THIS IS NOT GOOD ENOUGH!
    Drunks on Wind Street? Oh yes! Let's get out there and pick up the pointless fat b======s!
    Somebody who's probably worked through her life and paid her taxes? Yeah, tough! Lie on the street and get on with it! It's about time this stupid country got it's priorities right!!!”

  • Profile image for Dan01

    by Dan01

    Tuesday, January 22 2013, 10:53AM

    “sgdavies, I think I get the drift of your post ! But as is well documented there are finite resources and I accept that a full A&E facility cannot be provided in every community. At the end of the day, Llanelli is far nearer to and has better access roads to Carmarthen than most outlying communities that the hospital serves, e.g. Llandovery (Rhandirmwyn!), Synod Inn, Llanybyther to name but a few. What I would like to see is some of the money saved in the proposed reorganisation of healthcare be invested in our ambulance service in order to improve response times, as that is more important and probably saves more lives than the number of A&E units.”

  • Profile image for sgdavies

    by sgdavies

    Tuesday, January 22 2013, 9:40AM

    “I wonder if the Ambulance was coming from Llanelli or Carmarthen? there are other repercussions of moving the A and E unit out of the most highly populated area in Carmarthenshire (Llanelli) to rural Carmarthen!”

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