GTA Online bosses working "round the clock" to solve problems
GRAND Theft Auto Online has sparked a wave of complaints as servers struggle to cope with demand.
GTA players have faced multiple error messages such as: “Rockstar cloud servers unavailable,” as well as screen freezing and slow loading problems.
One message says: “Mission failed,” as soon as a mission begins.
Rockstar had anticipated it would see problems and said it was “working round the clock” to resolve them.
A statement on the company’s website said: “We apologise for any inconvenience and thank you for your patience while we work to resolve this.”
The people behind the Sony PlayStation have been fielding complaints from frustrated players, some of whom have taken to Twitter to vent their spleen.
One wrote: “GTA online has more launch problems than North Korea...”
Rockstar North said sales of GTA 5 had been stronger than expected, leading to the current problems as every one of the 15 million-plus people who bought the game got the online version free.
“We are working around the clock to buy and add more servers,” Rockstar North’s blog said.
But it added that matters could be “more temperamental than such things usually are” because using so many computers introduced their own issues.
In the online version of the 18-rated violent crime game, up to 16 players can interact simultaneously within a virtual environment and create personalised avatars.
GTA Online is not the first game to face problems at launch.
Earlier this year EA faced an avalanche of complaints when people who bought PC game Sim City could not log on.
The company ended up giving all those who had bought it a free game, as way of an apology.