Free wi-fi installed in Morriston, Swansea and Neath Port Talbot hospitals
PATIENTS at ABM hospitals are now able to surf the internet for free, due to a new wi-fi system.
The health board is the first in Wales to launch the public wi-fi service.
Wi-fi powered by The Cloud, a BSkyB company, is already making a difference to patients’ experience and one of the first patients to benefit is renal patient Alan McNally, 76, from Sketty, Swansea.
Mr McNally, a retired church minister and business and training advisor, spends four hours a time, three days a week, on a dialysis machine at Morriston Hospital.
He said: “This new free wi-fi is fantastic. I’m very pleased and delighted to be able to use my ipad whilst on dialysis. It’s making the time go very quickly.
“It will make a big difference to the patients who want to keep up-to-date with the news, friends and family, while on dialysis.”
Gail Williams, ward manager at the self-care renal unit in Morriston said: “We are delighted that free wi-fi is here for our patients. The patients are really enjoying surfing the net whilst having their dialysis treatment.”
Carl Mustad, ABM’s head of ICT operations, said: “We listened to patients who were frustrated by the lack of internet access as hospitals have very poor mobile internet service.
“Building on the significant investment in wireless technology within hospitals and community sites, we have creatively overlaid the free wi-fi service which provides internet access on personal devices such as smart phones, tablets and laptops for patients in both inpatient and outpatient settings.
“We hope that having this service will greatly improve the quality of their time in hospital. This also provides opportunities in the very near future for gaining valuable patient feedback.
“This also means that clinicians can now gain access to internet resources at the bedside, which is a huge benefit in terms of patient safety and efficient use of valuable clinical time.”
There is full coverage in Morriston, Neath Port Talbot and the Princess of Wales hospitals, and partial coverage at Singleton Hospital.
There is also partial coverage at Cefn Coed Hospital, and the ARC Centre in Bridgend, as well as several other ABM buildings.