Swansea Council promise on potholes is put to the test

Trusted article source icon
Monday, September 06, 2010
Profile image for This is SouthWales

This is SouthWales

ALL priority potholes in Swansea are being filled within 24 hours of being reported, say council chiefs.

And they are encouraging the public to put this 100 per cent service to the test.

The authority said its emergency road repair team fixed 279 holes in April, May and June — that's four to five each working day, on average.

"We rely on residents to keep us informed of any damage to roads," said Councillor John Hague, cabinet member for environment.

"Residents need to have faith that when they report a road fault, depending on how serious it is, it will be dealt with immediately."

The council said staff who took calls from the public had to decide whether the offending hole was a priority or not.

This depended on the risk it posed to road users and pedestrians. Post photographers have been zooming in on potholes from Penlan, Brynmill, Derwen Fawr to Waungron, near Grovesend, illustrating there is still plenty to do.

The council said non-priority potholes would be tackled as part of longer-term road maintenance, but it declined to speculate about time scales involved.

This year's pothole woe has been attributed to the freezing winter when water repeatedly got under road surfaces and expanded as ice, cracking the surface and creating the saucepan-sized hazards.

Swansea councillors have shovelled an extra £100,000 into emergency pothole repairs on account of the deep freeze, while the Assembly handed the authority £264,000 as part of a Wales-wide grant.

In March, head of streetscene, Carl Humphreys, said its road repair team faced a long, hard summer filling potholes, adding: "And, in reality, it's a bit like painting the Severn Bridge — as soon as you finish one end, you have to start at the beginning all over again."

Yesterday he said the emergency road repair team was being complemented by two other road maintenance units — one run by outside contractors — under the so-called Patch (Priority Action for Community Highways) scheme.

The scheme delivers two-week blitzes on specific areas where roads need particular attention and, according to the council, had resulted in improvements to roads in St Thomas, Bonymaen, Llansamlet, Castle, Clydach and Cwmbwrla.

Swansea has some 1,100km of carriageway and 1,500km of footways, and details of the council's latest five-year highway maintenance programme are due to be released shortly.

Major roads are looked after by the Highways Agency.

Councillor Hague added: "Highway maintenance is something that our residents judge us on and so I'm pleased that our performance figures show we're doing a good job."

Fixing potholes seems likely to be warmly welcomed by drivers. One, Robert Lumsdaine, aged 60, of Penlan, said: "As a taxi driver, it causes a rough ride for passengers."

The Post has previously helped tackle the issue of potholes.

Our Get it Sorted campaign encouraged people to contact us with pothole problems or other road complaints, which we then passed on to the relevant authorities.

It proved hugely successful in getting problems fixed on city streets.

To report a pothole, or other highway faults, phone highway maintenance free on 0800 132081.

richard.youle@swwmedia.co.uk

9
Tweet this article
Report

9 Comments

  • Profile image for This is SouthWales

    by Hole Watcher, Uplands

    Tuesday, September 07 2010, 10:20AM

    “I have reported the pothole shown in your photo twice to the council and nothing gets done.”

  • Profile image for This is SouthWales

    by mooseandgoose, Carmarthen

    Monday, September 06 2010, 10:21AM

    “With the increasing pressure on public finances, I would suggest the number of potholes on our roads is likely to increase. Potholes are a real danger to motorists and can cause hundreds of pounds worth of damage to your car.
    If your car is damaged by a pothole, then you may be able claim against the local authority for the repair costs, but there are certain facts you need to establish before you can do this, including knowledge of the existence of the pothole.
    If you are going to report a pothole, can I suggest that you do it direct to your council and follow this up by reporting it on a website such as Fixmystreet.com or potholes.co.uk, These sites record details of the pothole on a searchable data base and they will also report the defect it to the council.
    Doing this may assist in overcoming problems you or other motorists have in proving the council were aware of a particular pothole. Councils arevnot going to be pleased to have a bill from anyone for repairing damage, so you may have a fight on your hands and they aren¿t going to make things easy for you. Don¿t forget you can also make a request under the Freedom of information, but if the council choose not to keep records they cant or wont have to disclose which makes proving knowledge of a pothole more difficult.
    As motorists we pay more than enough taxes to the Govt, I also pay a hefty council tax bill. I make limited use of council services, so I expect to be able to use roads which are safe and don¿t expect my car to be damaged by a pothole.
    If the council can¿t be bothered to maintain the roads to a decent standard, then they have to be prepared for the consequences.”

  • Profile image for This is SouthWales

    by Bobby, Swansea

    Monday, September 06 2010, 9:10AM

    “I have reported a pothole outside my home and many others in the street at least five times through the online reporting system and the majority still remain. I often wonder why I pay council tax to this inadequate authority.”

  • Profile image for This is SouthWales

    by John Phillips, Swansea

    Sunday, September 05 2010, 12:01PM

    “Anne, Aberavon - There is no such thing as 'road tax' per se. There is vehicle excise which goes to the Exchequer as any other tax does. This is then divvied up as per other taxes.”

  • Profile image for This is SouthWales

    by John, Swansea

    Sunday, September 05 2010, 12:38AM

    “I know people don't like giving the council credit for anything but they have really got their act together this year on repairing potholes and, speak as you find, the ones I have seen repaired are still in good condition now.”

        Add your comments

        max 4000 characters