Carmarthen footballer's 40-minute 999 wait

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Wednesday, September 12, 2012
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Carmarthen Journal

A FOOTBALLER who lay paralysed after a freak accident on a pitch just half a mile from Glangwili Hospital had to wait nearly 40 minutes for an emergency ambulance.

Although the incident happened in Abergwili, the dad of three, along with anxious family, players, match officials and supporters, had to wait while an ambulance raced the 15 miles from Whitland.

  1. Grant Tolchard who had to wait 38 minutes for an ambulance after injuring his neck playingfootball

    Grant Tolchard who had to wait 38 minutes for an ambulance after injuring his neck playing football

Thankfully, the 39-year-old regained feeling in his arms and legs after hospital treatment.

The ambulance service said it "regrets the delay" taken to reach the scene.

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Speaking to the Journal from his home in Sycamore Way, Carmarthen, Grant Tolchard said: "It all happened so quickly. I didn't really know what was going on — just that I couldn't move my arms or legs."

The accident happened three minutes into Abergwili's home match against Penllergaer last Tuesday evening.

Mr Tolchard, normally a centre-half, had volunteered to play in goal as the team's keeper was away.

He said: "As a goalkeeper, you instinctively dive for the ball, but I thought I had enough room to pick it up. The two players ran into me and I fell backwards — that was it."

The ball ended up in the back of the net but as Penllergaer celebrated, Mr Tolchard remained on the ground. In fact, his arms remained up in the air — still reaching for the ball.

He asked the coach to put his arms down and said he was unable to move.

The club dialled 999 and Mr Tolchard's wife, Sarah, was also called. She rushed over to Abergwili from Tregunnor and said: "I was mortified when I saw him there. I was like, 'Where is this ambulance?'

"By that point it was getting cold and the grass was damp. Shock would have started setting in by then."

She said she was disgusted by the emergency response, adding: "I managed to get there from Tregunnor and we were still hanging around for another 20 minutes."

Mr Tolchard was covered in coats and supporters moved their cars to make it easier for the ambulance to get through. People also waited on the road to guide the paramedics in.

Pain

Mr Tolchard was rushed to hospital and lay strapped to a hospital bed for 26 hours.

He slowly began to regain feeling in his arms and legs.

"I am in a lot of pain," he added. "I remember, in hospital, thinking, 'As long as I can feel my chest going up and down, I know I'll be all right."

He will now have to go back for another scan next week to see if he needs an operation to correct two of the slipped discs in his neck.

Mr Tolchard added: "That's no more football for me. I think I'll have to retire now.

"I've played since I was nine years old and I've been pretty lucky, without any serious injuries until now."

The couple thanked the many people who have offered help and sent messages.

They praised Abergwili's club secretary Ron Davies and chairman John Carmody for all their tireless help.

Ironically, Mr Tolchard said he had asked the match referee to move his car before the start of the game — as he had accidently parked in the space reserved for an ambulance, just in case one was ever needed.

The Welsh Ambulance Service confirmed that the emergency call was received at 6.23pm and the ambulance arrived at Abergwili at 7.01pm, a response time of 38 minutes.

Service spokeswoman Sally Bruce said: "We regret the delay in our response to this incident and would welcome the patient involved to contact us should they wish to discuss it further."

graeme.wilkinson@swwmedia.co.uk

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  • Profile image for Philosoraptor

    by Philosoraptor

    Thursday, September 13 2012, 3:01PM

    “Actually the underlying cause if most likely the priority given to the dregs of society. Several times I have been to or heard from people in A&E where they have to wait many hours while drunk scum and drug abuse losers get pushed to the front of the queue 24 hours a day.

    This person likely had to wait because policy states that deadwood must always come before people who deserve the attention most.”

  • Profile image for Neathboy234

    by Neathboy234

    Thursday, September 13 2012, 7:53AM

    “Never mind he's well enough now to have is picture taken for the EP. Aged 39 i think he's doing the right thing packing it in.”

  • Profile image for gorseboy

    by gorseboy

    Wednesday, September 12 2012, 7:47PM

    “siared2
    Cardiac Arrest,Cerebro Vascular Accident (stroke), Suspected broken neck after collision on football field. Not an Emergency? explain please the "official".”

  • Profile image for Angelfishsolo

    by Angelfishsolo

    Wednesday, September 12 2012, 3:00PM

    “I was attacked by three men and beaten to a pulp. Armed police attended the scene. After an hours wait I was taken to the hospital in the back of a Police Van. That day there were two Ambulances covering an area of something like 50 square miles.”

  • Profile image for respectall

    by respectall

    Wednesday, September 12 2012, 1:22PM

    “Another story we shouldn't be hearing, my father was not so lucky, 44 minutes wait after having a heart attack, whats more, no one could confirm where he actually passed away, home in the ambulance or in hospital.”

  • Profile image for hacker_jack

    by hacker_jack

    Wednesday, September 12 2012, 1:12PM

    “clarysge, are you genuinely thinking that

    (a) It would have taken less than 40 minutes to rais the chopper
    (b) Someone who is not in a critical condition (no matter how uncomfortable) would merit the chopper on the basis that an ambuilance is going to take more than 30 mins

    It's a shame that coverage isn't better but try to be realistic.”

  • Profile image for siarad2

    by siarad2

    Wednesday, September 12 2012, 1:09PM

    “Someone lying on the ground, even if it's pouring with rain, isn't an emergency: official.”

  • Profile image for clarysage50

    by clarysage50

    Wednesday, September 12 2012, 12:45PM

    “'Service spokeswoman Sally Bruce said: "We regret the delay in our response to this incident and would welcome the patient involved to contact us should they wish to discuss it further."


    What is the point of discussing it further???? The harm has been done now...next time, a cardiac arrest maybe?? Oh well, the stricken patient can wait for an ambulance to come 15 miles....so much for urgent treatment! Where was the Wales Air Ambulance - has that been downgraded as well??”

  • Profile image for JerryLew

    by JerryLew

    Wednesday, September 12 2012, 11:36AM

    “hacker_jack - 100% with you on your comments.”

  • Profile image for hacker_jack

    by hacker_jack

    Wednesday, September 12 2012, 10:19AM

    “Non story.

    Unless every tiny village is going to have multiple ambulances (to cover for one being in use) then this is going to happen.”

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