Car attack Swansea pensioner had to wait for police visit
A SWANSEA pensioner whose car windows were smashed with a hammer had to wait five days for a visit from police.
The 71-year-old woman, who lives with her 15-year-old granddaughter, discovered the windows of her Ford Fiesta had been broken on Thursday morning last weekoutside her home on Llanllienwen Road in Morriston.
-

Richard Myers alongside his grandmother’s car which had its windows smashed on Llanllienwen Road Morriston
The pensioner, who did not want to be identified, called 999, received a crime reference number and was told she would be receiving a visit from police officers.
However, it was not until yesterday afternoon, just minutes before the arrival of an Evening Post photographer, that the lady received a visit in person from South Wales Police, who have also issued an official apology.
Business Cards From Only £10.95 Delivered www.myprint-247.co.uk
View detailsOur heavyweight cards have FREE UV silk coating, FREE next day delivery & VAT included. Choose from 1000's of pre-designed templates or upload your own artwork. Orders dispatched within 24hrs.
Terms: Visit our site for more products: Business Cards, Compliment Slips, Letterheads, Leaflets, Postcards, Posters & much more. All items are free next day delivery. www.myprint-247.co.uk
Contact: 01858 468192
Valid until: Sunday, June 30 2013
The woman said: "I do sympathise with the police because of all the cuts they are going through, but it was a 999 call and although it wasn't the crime of the century they could have at least come out to see me.
"I stayed in all day on Friday and they never turned up.
"They said they were going to turn up and gave me an incident number."
The woman said she was later told the incident had not been handed over and that police were dealing with a major incident in Cardiff on Friday afternoon.
A spokesman for South Wales Police said: "South Wales Police is fully aware of this incident which has now been passed over to the local Neighbourhood Policing Team.
"We apologise most profusely for not meeting the expectations of the victim on this occasion."
The lady was able to secure the services of her grandson, Richard Myers, who is a mechanic and has since replaced the broken windows on her vehicle.




Comments
by llareggub
Wednesday, October 24 2012, 3:41PM
“maxmin - you can dial 101 for all non emergency calls. And its a simple phone call, gets answered locally, and they do not need the information you mentioned.”
by Kaiser_Macsen
Wednesday, October 24 2012, 1:42PM
“maxmin
Key 101 for non-emergency. Auto-response asks if you want local nick - Press 1.
The service costs 15p per call from landlines and mobiles.
Those 2/3rds overturned.
Were they ones that went as far as a tribunal i.e. an actual hearing
or
were they all of the appeals received?”
by Dooyah
Wednesday, October 24 2012, 12:17PM
“maxmin
It would be helpful if you provided a link to the news item that you write about.
To use a remark from you on another thread 'You can't expect me to do everything.'
Are you aware that there is a big difference between the number of complaints (54,714) and the number who lodged appeals with the IPCC?”
by maxmin
Wednesday, October 24 2012, 10:50AM
“Twinkles, If you notice I put those comments in inverted commas to show they were a direct quote from the paper. Are you saying that the majority of complaints were of the type you list? You say 'many' were - so how many of the 54,714 were of the type you list and how many were from ordinary members of the public? If 10% came from criminal types ( I think almost 6000 could be classified as 'many') that still leaves about 50,000 coming from members of the public.
The important point here is that of the total 2/3 were dismissed by the police as having no substance a finding that was overturned when investigated by an independent body the IPCC.”
by twinkles12
Wednesday, October 24 2012, 10:40AM
“Maxmin, a few minutes on google and i have found this damning report you refer to. 'Most complaints' were due to officers being rude to the public? I don't think so. Look again sweet cheeks, MANY complaints come from criminals who's handcuffs were applied too tight, were not given a meal in custody when they were supposed to, violent criminals who allege to be strong armed by officers upon arrest, and get this, even a complaint that a yobs mobile phone was lost during a foot chase from officers! I kid you not. Yes, some quality complaints there wouldn't you say? As someone has posted, the police are not without flaws by all means, but at least look at the substance of some of these complaints. Have you had an injury during your criminal activities? Have you been denied the rights you were entitled to? You could be entitled to an apology and cash from the police. Call 999 and register your claim now, no win no fee.”
by maxmin
Wednesday, October 24 2012, 9:50AM
“Interesting story in todays papers about the IPCC and complaints about the police.
"Some 54,714 individual allegations were made against police officers and staff last year – the equivalent of one every ten minutes.
Most were for officers' failure to do their job or for being rude to the public"
The IPCC overturned 2/3 of the complaints that had been dismissed by the police as being without foundation. Chief Constables were warned their police officers must deal with the public correctly.”
by maxmin
Wednesday, October 24 2012, 9:25AM
“Absolutely agree with comments made by Bob Davies - a little thought goes a long, long way! I fully understand the comments made on here about dialing 999 for a situation which was clearly non emergency, however consider the age of this person and the possibility she has not had much business with the police, she has probably been brought up to believe if you need the police you dial 999. The ultra ramifications of whether or not it is an actual emergency probably didn't cross her mind.
The police though have to bear some responsibility for this. I used to have the number of the local nick and if I wanted to report something I just rang them on the mobile, didn't cost me anything and the rapid response usually paid dividends.
However then they changed it to" streamline the service" and you can no longer call the local nick. Now you have to phone some premium rate 0845 number ( and by premium rate I mean you can't phone it for free on your mobile and the number holder gets a cut of all call charges) and you are put through to some person in lord knows well who wants every detail of your life since birth, a six figure map reference, postcode etc etc before they will do anything.
Just another instance of the police isolating themselves from the public.”
by Eric_Pode
Tuesday, October 23 2012, 11:01PM
“999 is used to contact the emergency services upon witnessing or being involved in an emergency.
An emergency can be:
A person in immediate danger of injury or whose life is at risk
Suspicion that a crime is in progress
Structure on fire
Another serious incident which needs immediate emergency service attendance
There is nothing in the news report above to suggest that the crime was 'in progress'.”
by chelsea1955
Tuesday, October 23 2012, 10:01PM
“IF YOU HAD REPORTED SOMEONE DROPPING LITTER YOU WOULD HAVE HAD THE POLICE FORCE IN ATTENDANCE WITHIN MINUTES”
by yvonne87
Tuesday, October 23 2012, 8:48PM
“How do they know they were smashed with a hammer?”